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Session expired

Open Active Social from your CRM sidebar, then tap Open full screen again.

Connect

Checking status…

Stand by while we confirm whether this workspace can post.

Social —
Defaults —
Brand —
Credits —

Linking workspace…

Authorize for all sub-accounts

Bulk install is complete. Tap Authorize once — every sub-account will link automatically.

No default accounts saved — posts will ask which pages each time, or may go nowhere useful. Pick your usual pages.

What’s where

Each top tab opens a workspace. Here’s what lives on each page.

Chat Draft, refine, and approve posts with AI. Planner Calendar of posts plus media library. Comments Inbox and reply on published posts. Settings Preferences, brand, channels, billing.

Watch how to link

Open Active Social

Describe what happened. Setup context is attached automatically.

Send this in Telegram within 15 minutes:

Default channels (used when you approve a post in Telegram or Communication Center).

More links in the app

Different format per network (optional)

Default schedule when posting is configured in AI Preferences.

AI Preferences

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✓ Settings saved

Configure preferences

✍️ Writing style

When the AI writes or polishes drafts, how heavily should it modify your raw words?

More writing options

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🔗 Posting behavior

Default accounts are set in Channels. Schedule below applies when you Approve without picking a time.

Advanced

📅 Default schedule when posting

When you Approve without picking a time, use this.

Posting days
Times per posting day
Default time
More schedule options

e.g. 9:17 instead of 9:00.

Skips major US federal holidays when picking the next open time or day.

Saved!

AI Memory and your VOICE

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AI Memory and your VOICE

Values — statements you stand on. Phrases — how you talk and lines you reuse. Practices — how you work. Then offers, customers, stories, and rules: Always / Never / Prefer.

Prefer the guided interview, or edit markdown here. Hard Always / Never rules are saved via Approve + confirmation in Telegram, not this editor. Memory also updates when you approve posts.

Saved!

Content topics

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Your live content topics — shared with AI

Content topics

Active topics, paused topics, and recently used. The AI uses this to rotate ideas and avoid repeats.

Active

Paused

Recently used

Saved!

Brand & Business

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Brand & Business

Business context

Headline for the AI. Add your full offer ladder in AI Memory → Offers.

Saved!

Brand voice from your app

Edit Brand Voice in Content Planner

Tone, audience, and questionnaire answers sync from Brand Voice. Colors, fonts, and logos sync from your Brand Board. Edit in Content Planner, then refresh here.

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Synced!

Media & Visuals

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✓Settings saved

Media & Visuals

Visual guidelines

Publishing in chat

Used when a video is attached to a draft (Telegram + Communication Center).

Reusable library

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Open Media in Content Planner

Reusable library synced!

Saved!

Proactive AI

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Proactive AI

Reminders at 8 AM, 1 PM, or 6 PM in your timezone. Deliver via Telegram and/or browser notifications.

Reminder delivery

Browser notifications

Checking…

What should each reminder include?

Leave all unchecked for a free push ping only.

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Saved!

AI usage

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Monthly
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Weekly
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Wallet
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Monthly, weekly, and wallet AI budget
Recharge wallet

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Usage & limits —

Monthly
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Weekly budget
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Wallet

Balance History Add funds

Default 25,000 · Agency max 50,000

Saved!

Agency cap & lifetime

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Agency hard cap

⟳ 1st UTC
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Agency maximum (50,000 credits). Personal limits cannot exceed this cap. Usage may still be billed separately via your wallet.

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Default monthly limit is 25,000 credits. Raise up to 50,000 (agency max) above. Limits reset monthly / weekly. Fine print: monthly on the 1st (UTC); weekly every Sunday (UTC).

Wallet balance is prepaid until spent.

Tips

Guides and FAQs live on the Help page. Open the anytime.

Pro tip
1 / 10

Stuck in a loop?

Send /new, then /post with your exact topic. Copy-paste from earlier messages if you already had good post text.

Connect · Configure · Train · Post

4 phases · stay in order and keep moving. Brand is strongly recommended.

Connect → Configure → Train → Post
Questions? support@getactivesocial.com

Global Presets

Recommended defaults are pre-selected. Save what fits now and change anything later.

Set up Telegram?

Draft and approve posts from Telegram too — optional, and you can do it later anytime.

Brand & VOICE

Step 1 of 7

Approaching your monthly AI pace

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