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Open Active Social from your CRM sidebar, then tap Open full screen again.

Connect

Checking status…

Stand by while we confirm whether this workspace can post.

Social —
Defaults —
Brand —
Credits —

Linking workspace…

Authorize app

Bulk install is complete. Tap Authorize app once — new sub-accounts auto-link after that.

    No default accounts saved — posts will ask which pages each time, or may go nowhere useful. Pick your usual pages.

    What’s where

    Each top tab opens a workspace. Here’s what lives on each page.

    Chat Draft, refine, and approve posts with AI. Planner Calendar of posts plus media library. Comments Inbox and reply on published posts. Settings Preferences, brand, channels, billing.

    Watch how to link

    Open Active Social

    Describe what happened. Setup context is attached automatically.

    Send this in Telegram within 15 minutes:

    Channels

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    Channels and defaults

    Default channels (used when you approve a post in Telegram or Communication Center).

    More links in the app

    Different format per network (optional)

    Posting days and time are on the Cadence card. Approval is its own card.

    Brand & Business

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    Brand & Business

    Business context

    Headline for the AI. Add your full offer ladder in AI Memory → Offers.

    Saved!

    Brand voice from your app

    Edit Brand Voice in Content Planner

    Tone, audience, and questionnaire answers sync from Brand Voice. Colors, fonts, and logos sync from your Brand Board. Edit in Content Planner, then refresh here.

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    Synced!

    Content topics

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    Themes in five areas: Vehicles, Venues, Victories, Vision, and Values. Pause a theme to hide it from suggestions.

    Content topics

    Vehicles are products and services. Venues are service areas and customer industries. Victories are customer wins. Vision is the world you are trying to create. Values are principles and how you carry them out. Re-check compares this list with your website, brand voice, and VOICE memory. Nothing changes until you confirm.

    Pause hides a theme from suggestions. Delete removes it from this list only — tap Save topics to keep that change.

    Active

    Paused

    Recently used

    Saved!

    Posting cadence

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    Posting cadence

    📅 Days and time

    Recommended: Monday, Wednesday, and Friday at 9:00. Once a week uses Monday.

    Posting days
    Times per posting day
    Default time

    More schedule options

    e.g. 9:17 instead of 9:00.

    Skips major US federal holidays when picking the next open time or day.

    Saved!

    Approval

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    Approval

    🔗 After you approve

    Default accounts are set in Channels. Days and time are on the Cadence card.

    Advanced

    Saved!

    Writing style

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    ✓ Settings saved

    Writing style

    ✍️ Writing style

    AI Edit

    How much should the AI change your words?

    No editsFull liberty

    More writing options

    Added to every draft. If Hashtags is None, only these are used.

    0 / 500

    Saved!

    AI Memory and your VOICE

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    AI Memory and your VOICE

    Values — statements you stand on. Phrases — how you talk and lines you reuse. Practices — how you work. Then offers, customers, stories, and rules: Always / Never / Prefer.

    Prefer the guided interview, or edit markdown here. Hard Always / Never rules are saved via Approve + confirmation in Telegram, not this editor. Memory also updates when you approve posts.

    Saved!

    Media & Visuals

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    ✓Settings saved

    Media & Visuals

    Visual guidelines

    Publishing in chat

    Used when a video is attached to a draft (Telegram + Communication Center).

    Reusable library

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    Open Media in Content Planner

    Reusable library synced!

    Saved!

    Proactive AI

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    Proactive AI

    Reminders at 8 AM, 1 PM, or 6 PM in your timezone. Deliver via Telegram and/or browser notifications.

    Reminder delivery

    Browser notifications

    Checking…

    What should each reminder include?

    Leave all unchecked for a free push ping only.

    0 / 150

    Saved!

    AI usage

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    Monthly
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    Weekly
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    Wallet
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    Monthly, weekly, and wallet AI budget
    Recharge wallet

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    Usage & limits —

    Monthly
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    Weekly budget
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    Wallet

    Balance History Add funds

    Default 25,000 · Agency max 50,000

    Saved!

    Agency cap & lifetime

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    Agency hard cap

    ⟳ 1st UTC
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    Agency maximum (50,000 credits). Personal limits cannot exceed this cap. Usage may still be billed separately via your wallet.

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    Default monthly limit is 25,000 credits. Raise up to 50,000 (agency max) above. Limits reset monthly / weekly. Fine print: monthly on the 1st (UTC); weekly every Sunday (UTC).

    Wallet balance is prepaid until spent.

    Tips

    Guides and FAQs live on the Help page. Open the anytime.

    Pro tip
    1 / 10

    Stuck in a loop?

    Send /new, then /post with your exact topic. Copy-paste from earlier messages if you already had good post text.

    Get started

    Finish the highlighted step.

    Questions? support@getactivesocial.com

    Settings

    Recommended choices are already selected. Save them, or change them first.

    Set up Telegram?

    Draft and approve posts from Telegram too — optional, and you can do it later anytime.

    Brand & VOICE

    Website

    Use these content topics?

    Pre-selected themes for idea rotation. Uncheck any you do not want. You can edit them later in Settings.

    Approaching your monthly AI pace

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